Shop: Return & Cancellation Policy

Please note if items may be out of stock. Ten10 Ent. will make every attempt to contact the customer in the event of out of stock inventory.


Returns and Exchanges - If you are not completely satisfied with your purchase, you may return it for on-line credit.An on-line credit will only be issued if merchandise is returned in it’s original condition, unworn. NO REFUNDS .


Please Note: The customer is responsible for ALL shipping costs


Web Credits - Upon receipt of returned goods (as per the policies above) webcredit can be used to purchase alternative products on To use your web credit please email


Cancellation of Orders and Out of Stock Items: You may cancel your order via email up to the time the order is shipped. If the order has been shipped you cannot cancel the order, but must return it for an on-line credit. You are responsible for shipping cost to and from. We may cancel your order or part of your order if the item is sold out and no longer available – in most instances we will contact you via telephone or email to discuss your order. In the event of partial orders Ten10 will ship the items in stock and remove the out of stock items from your order – sending an email confirmation.


Ten10 Ent. will not be responsible for incorrect shipping address, PLEASE REVIEW YOUR ORDER and double CHECK!!!


Please Note: that some packages may be shipped in large envelops, If you’re in an apartment make sure your rental office is aware on how to handle packages and not leave them at your front door!

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